FAQs
Cabinet Genies Pro FAQs
Questions before you order?
Find quick answers about cabinet shopping, project help, pickup, delivery coordination, returns, and what to expect before checkout.
Ordering
Ordering cabinets online.
These answers help customers understand what to check before buying.
Yes. If you know your cabinet line, finish, sizes, and quantities, you can shop cabinet products online and build your cart.
Check your cabinet line, finish, width, height, depth, quantity, trim, panels, fillers, accessories, and project fit. If you are unsure, use Start Your Project before checkout.
Many products may be ordered after purchase or final confirmation unless stated otherwise. Availability and timing can vary by cabinet line, finish, order size, supplier, and manufacturer.
Changes are not guaranteed. Once an order is submitted to a vendor, manufacturer, supplier, or fulfillment process, it may no longer be cancelable or changeable.
Project Help
When you need help before buying.
Use Start Your Project when you are not sure what to order.
Start Your Project is the best place to send project details, measurements, photos, sketches, layouts, or notes so our team can review your request and guide the next step.
No. Send what you have. Measurements, photos, sketches, plans, cabinet lists, or notes can all help. If more information is needed, our team can let you know.
Basic estimate direction may be free when enough information is provided. If paid design support or more detailed layout help is needed, that should be confirmed before payment.
Helpful uploads include measurements, room photos, sketches, plans, inspiration photos, cabinet lists, product screenshots, appliance dimensions, or notes about what you want to accomplish.
Pickup & Delivery
How fulfillment works.
Local pickup is available, and third-party delivery may be coordinated when available.
Pickup location: Cabinet Genies Pro, 915 SE 14th Pl #14, Cape Coral, FL 33990. Pickup is available after your order is confirmed ready.
Business hours are Monday–Friday, 9:00 AM–5:00 PM. Saturday and Sunday are closed.
Delivery is not automatically included. Third-party delivery may be coordinated when available and may require an additional fee.
Once your order is marked ready, customers have 5 business days to pick it up unless Cabinet Genies Pro agrees otherwise in writing. After that, a storage fee of 1% of the order value per day may apply.
Returns
Returns, cancellations, and issues.
Cabinet products are project-specific, so review your selections before ordering.
Many cabinet products are project-specific, special-order, vendor-supplied, or ordered after confirmation, so returns are not guaranteed. Review the Return and Refund Policy before checkout.
Cancellation is not guaranteed. If the order has not been submitted to the manufacturer, vendor, supplier, or fulfillment process, cancellation may be possible. Once submitted, it may no longer be cancelable.
Contact Cabinet Genies Pro as soon as possible with photos, order details, product information, and a description of the issue. Visible damage should be reported at pickup or delivery whenever possible.
Customers are responsible for confirming measurements, sizes, quantities, finish, and project fit before ordering. If you are unsure, use Start Your Project before checkout.
Products
Product details and expectations.
Cabinet products can vary by line, finish, supplier, and manufacturer.
Product images, screens, lighting, and photography can affect how colors and finishes appear. Physical products may vary because of finish, texture, manufacturing, or batch differences.
No. Cabinet Genies Pro does not provide cabinet installation services. Customers are responsible for hiring their own installer, contractor, or professional.
Many cabinet projects need fillers, panels, toe kick, molding, trim, or accessories. If you are not sure what your project needs, use Start Your Project before checkout.
Some products may include a manufacturer warranty depending on the product line and manufacturer terms. Any warranty is generally provided by the manufacturer unless Cabinet Genies Pro states otherwise in writing.
General
General information.
Basic details about service area, contact, and how to get started.
Cabinet Genies Pro is located at 915 SE 14th Pl #14, Cape Coral, FL 33990.
Cabinet Genies Pro primarily serves Southwest Florida, including customers from Port Charlotte to Marco Island.
For general questions, use the Contact page. You can also call (239) 458-8563 or email cgpro@cabinetgenies.com.
If you know what you need, go to Shop Cabinets. If you need help, use Start Your Project.
Still have questions?
Use Start Your Project for project-specific help, or Contact for general questions.