Privacy policy
Last updated: May 12, 2026
Privacy Policy
This Privacy Policy explains how Cabinet Genies Pro collects, uses, shares, stores, and protects personal information when customers visit our website, submit forms, place orders, contact us, request project support, or interact with our online store.
Business Name:
Cabinet Genies Pro
Business Address / Pickup Location:
915 SE 14th Pl #14
Cape Coral, FL 33990
Business Hours:
Monday–Friday: 9:00 AM–5:00 PM
Saturday–Sunday: Closed
Email:
cgpro@cabinetgenies.com
Phone:
(239) 458-8563
1. Information We Collect
Cabinet Genies Pro may collect personal information that customers provide directly, information collected automatically through the website, and information received through service providers used to operate the store.
Information customers may provide includes:
Name
Email address
Phone number
Billing address
Shipping or delivery address
Pickup information
Payment-related information
Order details
Product selections
Project city or location
Measurements
Photos
Sketches
Plans
Layouts
Notes
Cart screenshots
Product questions
Contact form messages
Start Your Project form submissions
Customer service communications
Any other information submitted through our website, forms, checkout, email, phone, or other communication channels
2. Payment Information
Payments may be processed through Shopify, Shopify Payments, payment processors, banks, card networks, or other third-party payment providers.
Cabinet Genies Pro does not intentionally store full credit card numbers through the website.
Payment information is handled by Shopify and/or applicable payment providers according to their own security standards, privacy policies, and terms.
3. Project Information and Uploads
When customers use Start Your Project or otherwise submit project-related information, Cabinet Genies Pro may collect and review project details such as measurements, photos, sketches, plans, layouts, room information, product lists, cart screenshots, notes, and other information needed to understand the request.
Customers should not submit sensitive personal information that is not necessary for the cabinet project.
By submitting project information, customers authorize Cabinet Genies Pro to review and use that information to respond to the request, provide product support, prepare estimates, review cabinet lists, assist with project questions, or communicate about the project.
4. Information Collected Automatically
When customers visit our website, certain information may be collected automatically through Shopify, cookies, pixels, analytics tools, apps, or similar technologies.
This may include:
IP address
Device information
Browser type
Operating system
Pages viewed
Products viewed
Referring website
Date and time of visit
Cart activity
Checkout activity
Approximate location based on IP address
Cookie identifiers
Interaction with emails or marketing messages
Website performance and usage data
This information may be used to operate the website, improve shopping experience, understand customer behavior, detect fraud, measure marketing performance, and support website security.
5. Cookies and Similar Technologies
Our website may use cookies, pixels, local storage, tags, and similar technologies.
These technologies may be used to:
Operate the website
Remember cart contents
Enable checkout
Improve website performance
Support fraud prevention
Understand website traffic
Analyze customer behavior
Personalize customer experience
Measure marketing results
Support advertising or retargeting if enabled
Remember customer privacy preferences where applicable
Customers may be able to control cookies through browser settings, Shopify privacy tools, cookie banners, or other privacy settings when available.
Blocking or disabling cookies may affect website functionality, cart behavior, checkout, or customer experience.
6. How We Use Information
Cabinet Genies Pro may use personal information to:
Process orders
Accept payments
Provide order confirmations
Coordinate pickup
Coordinate third-party delivery when available
Respond to customer inquiries
Review project requests
Provide product support
Prepare estimates or cabinet list support
Communicate about orders, products, pickup, delivery, or project support
Provide customer service
Detect fraud or suspicious activity
Improve the website and shopping experience
Maintain business records
Send service-related communications
Send marketing communications when permitted
Comply with legal, tax, accounting, security, and business obligations
Enforce store policies and terms
Resolve disputes or claims
Protect Cabinet Genies Pro, customers, employees, vendors, and service providers
7. How We Share Information
Cabinet Genies Pro may share personal information with service providers and third parties when reasonably necessary to operate the business, provide services, process orders, or comply with legal obligations.
Information may be shared with:
Shopify
Payment processors
Shipping, freight, or delivery providers
Third-party delivery providers
Cabinet vendors
Manufacturers
Suppliers
Fulfillment partners
Email service providers
Form providers
Marketing providers
Analytics providers
Website apps or technology providers
Fraud prevention providers
Customer support tools
Professional advisors such as accountants, attorneys, or insurers
Government, regulatory, or law enforcement entities when required by law
Cabinet Genies Pro does not sell customer personal information for money.
Some privacy laws may define certain types of advertising, analytics, cookie, or data-sharing activity as a “sale,” “sharing,” or “targeted advertising” even when no money is exchanged. If Cabinet Genies Pro uses tools that fall under those definitions, customers may have the right to opt out depending on their location and applicable law.
8. Shopify and Third-Party Platforms
Our store is hosted by Shopify.
Shopify provides the ecommerce platform that allows Cabinet Genies Pro to sell products and services online.
Shopify may collect, process, and store customer information as part of operating the store, checkout, payments, security, analytics, customer accounts, order processing, and related services.
Shopify’s own privacy practices are governed by Shopify’s applicable privacy policies and terms.
Third-party apps or services used by Cabinet Genies Pro may also collect or process information according to their own policies.
9. Marketing Communications
Cabinet Genies Pro may send marketing communications if a customer opts in, subscribes, creates an account, submits a form, places an order, or otherwise provides permission where required.
Marketing communications may include product updates, promotions, cabinet information, project resources, reminders, or business updates.
Customers can unsubscribe from marketing emails by using the unsubscribe link in the email when available or by contacting Cabinet Genies Pro.
Transactional or service-related messages, such as order updates, form responses, payment communications, pickup coordination, delivery coordination, or customer support messages, may still be sent even if a customer unsubscribes from marketing.
10. Text Messages and Phone Communications
If customers provide a phone number, Cabinet Genies Pro may use it to respond to inquiries, discuss project requests, coordinate pickup, coordinate delivery, provide order support, or communicate about customer service matters.
If text-message marketing is offered in the future, customers will be provided with any required opt-in and opt-out information.
Standard carrier message and data rates may apply.
11. Data Retention
Cabinet Genies Pro may retain personal information for as long as reasonably necessary for business, legal, tax, accounting, warranty, dispute, fraud prevention, customer service, order history, and recordkeeping purposes.
Retention periods may vary depending on the type of information, the purpose for collection, legal requirements, vendor requirements, Shopify settings, and business needs.
Project information, order records, customer communications, and uploaded materials may be retained as needed to support customer service, order history, claims, disputes, accounting, or business operations.
12. Data Security
Cabinet Genies Pro takes reasonable steps to protect personal information.
However, no website, email, form, internet transmission, platform, or storage system can be guaranteed to be 100% secure.
Customers should avoid submitting unnecessary sensitive information through website forms, email, or other communication channels.
Cabinet Genies Pro relies on Shopify and other service providers for ecommerce platform security, payment security, hosting, checkout, and related technology.
13. Customer Responsibilities
Customers are responsible for providing accurate contact information, billing information, delivery information, project information, and order information.
Cabinet Genies Pro is not responsible for delayed or missed communications caused by incorrect email addresses, phone numbers, blocked messages, spam filters, outdated information, or failure to monitor communications.
Customers should not submit information belonging to another person unless they have the right or authorization to do so.
14. Children’s Privacy
The Cabinet Genies Pro website is intended for adults and is not directed to children under 13.
Cabinet Genies Pro does not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete the information.
15. Privacy Rights and Requests
Depending on your location and applicable law, you may have certain privacy rights related to your personal information.
These rights may include the right to:
Request access to personal information
Request correction of personal information
Request deletion of personal information
Request a copy of personal information
Opt out of certain marketing communications
Opt out of certain targeted advertising, sale, or sharing activities where applicable
Limit certain uses of sensitive personal information where applicable
To submit a privacy request, contact Cabinet Genies Pro at:
Email:
cgpro@cabinetgenies.com
Phone:
(239) 458-8563
Contact Page:
/pages/contact
Please include your name, email address, phone number if applicable, and a clear description of the request.
Cabinet Genies Pro may need to verify your identity before fulfilling certain privacy requests.
Some information may be retained where permitted or required for legal, tax, accounting, fraud prevention, warranty, dispute, order, security, or business recordkeeping purposes.
16. Data Sharing Opt-Outs and Cookie Choices
If Cabinet Genies Pro enables a cookie banner, data sharing opt-out page, or other privacy controls through Shopify or another provider, customers may use those tools to manage certain privacy preferences.
Privacy controls may vary depending on location, browser settings, website configuration, app settings, and applicable law.
Customers may also manage some cookie settings through their browser.
17. Do Not Track Signals
Some browsers may send “Do Not Track” or similar signals.
Because there is no single consistent standard for how websites should respond to all such signals, Cabinet Genies Pro may not respond to every browser-based signal unless required by applicable law or supported by Shopify or other technology providers.
18. External Links
The Cabinet Genies Pro website may link to third-party websites, services, platforms, payment processors, delivery providers, manufacturers, suppliers, or other resources.
Cabinet Genies Pro is not responsible for the privacy practices, policies, content, security, or actions of third-party websites or services.
Customers should review the privacy policies of any third-party websites or services they use.
19. Business Transfers
If Cabinet Genies Pro is involved in a merger, acquisition, sale, reorganization, financing, transfer of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
20. Legal Compliance and Protection
Cabinet Genies Pro may disclose personal information when reasonably necessary to:
Comply with applicable law
Respond to legal requests
Protect business rights
Enforce policies or terms
Prevent fraud or abuse
Protect customers, employees, vendors, service providers, or the public
Resolve disputes or claims
Comply with tax, accounting, or regulatory obligations
21. Changes to This Privacy Policy
Cabinet Genies Pro may update this Privacy Policy from time to time.
The updated policy will be posted on the website with the updated effective date when applicable.
Customers should review this Privacy Policy periodically.
Continued use of the website after policy updates means the customer accepts the updated policy to the extent permitted by law.
22. Contact Information
Questions about this Privacy Policy or privacy requests may be sent to:
Cabinet Genies Pro
915 SE 14th Pl #14
Cape Coral, FL 33990
Email:
cgpro@cabinetgenies.com
Phone:
(239) 458-8563
Contact Page:
/pages/contact
For project-specific help, use:
/pages/start-your-project